How to Sign Up With the New WhatsApp Business App

Step 1: Purchase a LeadConnector (LC) Phone Number

    •    Buy a LeadConnector (LC) phone number and forward calls to your primary contact number.

Step 2: Start the Signup Process

    •    Navigate to Settings > WhatsApp > Set Up a New WhatsApp Number.

Step 3: Continue with Facebook

    •    Click “Continue with your Facebook account” to proceed

Step 4: Begin the Setup

    •    Tap “Get Started” to initiate the integration process.

Step 5: Enter Business Details

    •    Fill in the required business information and click “Next”.

Step 6: Create a WhatsApp Business Account

    •    Select “Create WhatsApp Business Account”.

Step 7: Confirm Your Selection

    •    Click “Next” to proceed.

Step 8: Save & Complete Setup

    •    Click “Save” to apply your settings.

Step 9: Complete the Setup

    •    Tap “Finish”—your WhatsApp Business Account is now successfully integrated! 

Phone Number Verification

Step 10: Add & Verify Your Phone Number

    •    Click “Add Phone Number” and proceed with verification.

Step 11: Choose a Verification Method

    •    Text Message (SMS): Select this option to receive an OTP via SMS. Navigate to the Conversations tab to retrieve the code.

    •    Phone Call: If selected, you will receive a verification call on your forwarded number.

Step 12: Enter the 6-Digit OTP

    •    Enter the 6-digit OTP received via SMS or call to verify your number.

Step 13: Verification Complete!

    •    Your WhatsApp Business number is now successfully verified and ready to use.

Once you migrate a phone number to the WhatsApp Business Platform, you cannot use that number on the WhatsApp Business App concurrently. Your number must be used either on the Business Platform or on the Business App.

Restrictions for WhatsApp Business Sign-Up

When signing up for the WhatsApp Business Platform, businesses must adhere to the following restrictions:

1️⃣ New Phone Number Requirement

    •    Businesses must use a new phone number for registration, whether onboarding manually or through Embedded Signup.

    •    Existing numbers that are currently active on WhatsApp or WhatsApp Business App cannot be used for signup.